We've added a new feature to help you quickly see the status of your check requests: Progress Display.
For each check request in the My Check Requests screen, you will now be able to see the progress of the reports coming in for your candidate:
This will help you quickly glance through your list of check requests and have a better grasp on the status of each request. We have also made a few smaller changes to the way the check requests are displayed to increase ease of viewing your check request details.
We have also made the following fixes:
We've improved the automated reminders sent out for check requests with the following features:
Due to demand, Reference-only checks are now possible through our Smile Checks Portal. Through this feature, you may now opt out of requiring your candidates to connect their work accounts to share their data, but just enjoy the Reference Check automation.
To do this, simply choose the "Reference Check" option under Step 2 when you request for a new Check:
We're also happy to announce that Gig Platforms Check is now fully live. By selecting Gig Platforms Check in the Checks Selection section when you make a check request, you can request your candidates to share their work information in popular Gig Platforms such as Upwork, Freelancer, Truelancer, and the like.
If you wish to add other checks (such as Clearance Check, Professional Credentials Check, etc) you may still do so. You may still select Identity + Employment Check to obtain traditional Employment Information from verifiable sources such as SSS and GSIS.
Once selected appropriately and the Check Request is submitted, your candidate will still receive an onboarding form to get their data and references. Unless selected, no other work accounts will be required from them.
We have also released automated email reminders to candidates' provided HR, Character, and/or Professional references. This aims to increase efficiency and speed at which reference persons provide feedback about candidates as part of their pre-employment checks.
Along with this automation, we have also made minor adjustments in the reference reminder processes we have to ensure uptime and stability, and fixed some bugs regarding issuing our Gig Platforms Check, which should now be resolved.
We have made a few improvements and fixes recently:
We have released the following fixes: