Many companies use Intercom as a central place for their customers to find answers - engaging with them on their website, in-app, and by email. If you’re one of these companies, we think you’d appreciate the newest addition to our app connectors. 

With our integration, your conversations are piped to Akooda so you can measure their impact across the entire lifecycle - wherever they happen.

Curious about your other options? Visit the Intercom guide and find out.

G-suite folders and files are used across all teams and departments within your organization. On top of the files’ metadata, Akooda’s NLP engine analyzes the text content of your public docs, sheets, and slides. 

Our newest feature release increases Akooda’s coverage across your digital footprint, improves the accuracy of the significance attribute, and brings your search capabilities to the next level.

The different use cases of the G-suite files vary: from your highly strategic board slides, funding sheets, and management documents, to more tactical OKR execution tracking sheets. G-suite’s common usage makes it an ideal source of data, that is both insightful and interconnected with other types of data. Observing more of the footprint allows Akooda's engine to uncover more insights and help your business focus on what matters.

Each digital footprint interaction is another piece of the puzzle. Connecting the interactions together helps draw a more accurate picture of your business. 

How often do you add a link to a certain file in your slack channel, or attach a presentation to your email? Why should these two interactions be siloed from one another? 

They won’t be anymore! 

Akooda is happy to release our new Bi-Directional links feature; improving our customers' context-based interactions and facilitating the navigation across different interactions on similar topics.

Discover the new way to share selected email interactions with Akooda. Unlike manual Forwards and Cc/Bccs - our Chrome plugin puts it on auto-pilot with an "If this - Then that" automation rule. 

A painless 3-step configuration would get you there - 1. Download 2. Set trigger 3. Enter Destination inbox - and matching emails will top up your digital footprint.

Curious about your other options? Visit the email guide and find out.

While a “single source of truth” (SSOT) is about managing disparate data across various systems, a “single version of truth” (SVOT) is about delivering the right data to decision-makers so they can clearly understand business performance and operations. 

The new Organizations and People API endpoints were built so our customers can continue working with any of their own SSOTs, such as a CRM or HRIS system - while Akooda handles the SSOV generation. 

Developers can harness the entire range of available data in the source apps, with accessible API design and easy-to-use documentation, to supercharge Akooda.

Reach out to our customer solutions team to get access to the developers portal to get started.