Using Salesforce? Then it represents the source of truth for all external interactions regarding your prospects and customers. Combining salesforce external knowledge with Akooda’s internal data will give you an unparalleled understanding of every account.
Now, you will have holistic visibility of each account, from the latest email or meeting with the relevant contacts to the internal prep meeting or dedicated documents tailored for them.
Connecting Salesforce couldn’t be easier; two clicks, and that’s it. Just navigate to the apps settings page to get set up.
Akooda’s platform is valuable and insightful, combining all your company tools with a unique AI and NLP engine. While we focus on parsing the data, mapping it, and identifying meaningful insights, we can also provide you access to our raw data.
We are happy to share Akooda’s Export feature. If your BizOps, Analyst, or anyone else within your organization is eager to leverage Akooda’s data, do further analysis, or create a chart, they can do it easily.
If you need help accessing specific data in a particular format, please don’t hesitate to contact our support team.
Interactions with customers occur daily. Sometimes over Gmail or Slack, and in other cases on Zoom or Google-meet. Understanding who participated is essential in understanding customer health. But stopping in the first layer doesn’t reveal the entire story.
Imagine two scenarios; in one, your team initiated every email, slack conversation and scheduled all meetings with a particular customer. In the second, the customer was more proactive and initiated conversations. Are these scenarios alike?
Akooda is happy to announce our interaction initiator feature. Don’t guess if your customer was proactive; know it.
Reach out to our customer solutions partner to grasp the full impact of our new feature.
If your engineers use Bitbucket to write code, edit, and communicate with each other, that’s the time to connect it to Akooda. We are committed to covering the entire digital footprint of your organization, so we are more than happy to announce our support for this integral part of many modern organizations.
Linking your Bitbucket account allows you to see code-related interactions amongst engineers. All textual references will be used for tagging the interactions, allowing for a deeper connection to projects engineering has been working on.
Using Bitbucket? To learn more about how to connect to Bitbucket, check out the simple one-step guide.
Working around the clock to satisfy a customer's request?
Building a dedicated feature to close a strategic target audience?
Akooda's newest feature unfolds your external organizations' interactions, enabling your business to zoom in on either external-facing or internal cross-company efforts.
If your sales enablement team spent significant resources on small non-strategic accounts, let's change their course of action. Instead, focus on the strategic accounts and deliver higher revenues.
If a particular feature is critical for a certain renewal, let's ensure it's prioritized - in your customer-facing teams as well as in your supporting efforts.
Reach out to our customer solutions partner to grasp the full impact of our new feature.