As part of our mission to provide the most complete and accurate insights on the work done in your company, we are constantly working to increase the coverage of the digital work footprint. 

Today, we’re excited to share that we’ve extended our support to include the Atlassian product suite to better capture the work done by technical teams. Among the supported product lines is JIRA for capturing all tickets as well as their priority and Confluence for capturing documents similar to the Google Drive integration. 

Once connected, tickets and documents will be streamed as interactions throughout the Akooda platform.

Using Atlassian? To learn more about how to connect to Atlassian, check out the guide in our brand new Help Center.

Focusing on what matters most is the only way you can make material progress towards your business goals.

So how do you keep track of who’s working on what? The naive approach is to keep a generic project list and assignees. The problem with this method is that it gets outdated pretty quickly and, usually, it does not reflect what happens in practice.

We’ve recently introduced a new layer of data on the CommChart, automatically telling you where your team spends most of their time (by interaction volume) and thereby helping in identifying alignment or gaps with your priorities.

Head over to the CommChart page, refine the time frame if needed, and hover over anyone in the chart. Any tags identified as that person's "focus area" for that period should pop up within no time.

Hot tip: This is also a good point in time to go back to your tag settings and add more tags of projects, customers, technologies, features, and whatever else comes to mind that best represents what your teams are working on.