Add a Google Translate for your tracking page and adapt your content for every market. 

How will this help?

1. Bring customers to your page in every location with translations that improve SEO and discoverability.
2. Create a page that speaks every customer’s language, increasing trust and relevance everywhere you sell.
3. Create a localized post-purchase experience that’s been proven to increase retention.

Cheers!

Leverage top-selling or seasonal products to grow sales during BFCM

Turn your tracking page into a marketing channel to upsell similar products or collections to encourage your consumers to make a purchase after the sale.

You can decide whether you want to recommend your best-selling, newest, or recently viewed products or frequently purchased ones.

Send fulfillment event emails via Shopify:

Our Order Status Tracker app can now sync package details and status with Shopify for fulfillment events like “Out for delivery” or “Delivered”.

This will allow you to decide whether you want the app to trigger emails on your behalf or you would like to send Shopify native email notifications for these 2 statuses.

Black list mode: 

Block specific countries, states, or cities to show up on your tracking page by entering the keywords you need to hide and make them invisible in the tracking details with a custom message.

With the release of V2.3.9 HulkApps is proud to provide an easy way to troubleshoot order exceptions using shipping alerts. 

Where can you find all this information:

1. Sort your orders and fulfillments by alerts under the Orders tab 
2. Analyze your exception history in a digestible format in the Dashboard.

Types of alerts we send:

• Order Not Found: Tracking info is not available currently. But you may track it after a while. This is usually due to the following reasons:
  (1) The carrier hasn't accepted your package yet.
  (2) The carrier hasn't scanned and entered your package tracking info into its system yet.
  (3) Your tracking number is incorrect or invalid.
  (4) Your tracking number has been removed from the carrier's system.
  
  
• Order Cancelled: When the carrier has reported that the tracking has been canceled.
  
  
• Failed Attempt: If someone at the address is not available to receive the parcel.
  
  
• Tracking Expired: When an order’s tracking number has been deleted or 30 days have passed.
  
  
• Shipping Exception: When a package is temporarily delayed while in transit.
  
  
• Order Undelivered: When a package was incorrectly addressed and caused a temporary delay.

Hope this is useful!

Breaking News!   

We are beyond excited to share that HulkApps Order Status Tracker app integrates with Klaviyo! 

Following this integration, you will be able to automatically track shipments for your Shopify store and you can create personalized campaigns & flows based on tracking events.

To activate the Klaviyo integration, you can follow these steps.

If you have questions about this partnership or need help setting up your campaigns on Klaviyo, please send us an email to: help@hulk-support.com.

Thanks for being our biggest cheerleaders!