All Workspaces belong to an Account, and an Account can have many Workspaces.

Each Workspace is a separate collection of Ideas, Updates, Roadmap, Feedback & Articles; and are typically used for different Products, Websites or Projects. For example, a company that owns 3 Products would generally have a single Account, and then multiple Workspaces - one for each Product, where they can collect Ideas separately, build a different Roadmap per Product etc.

A typical structure would look like:

• Account (Company)
  • Workspace 1 (Product 1)
    • Roadmap
    • Ideas
    • Updates
    • Articles
  • Workspace 2 (Product 2)
    • Roadmap
    • Ideas
    • Updates
    • Articles
  • Workspace 3 (Product 3)
    • Roadmap
    • Ideas
    • Updates
    • Articles

Accounts and sub-accounts are generally used by Agencies and larger customers who require all account-level features for each Product or Customer of theirs (such as custom domains, SSO etc).

Following the same structure as above, an Agency's example might look like:

• Account 1 (Customer 1)
  • Workspace 1 (Product 1)
    • Roadmap
    • Ideas
    • Updates
    • Articles
  • Workspace 2 (Product 2)
    • Roadmap
    • Ideas
    • Updates
    • Articles
• Account 2 (Customer 2)
  • Workspace 1 (Product 1)
    • Roadmap
    • Ideas
    • Updates
    • Articles
  • Workspace 2 (Product 2)
    • Roadmap
    • Ideas
    • Updates
    • Articles

In terms of user management, users are added at an Account level, and then granted permission to Workspace(s).