Feature “Pay-Collect On Behalf”

Collection and payment on behalf is an activity that the company stands out to collect/pay money on behalf of a customer or an individual and that amount of money is not related to the company's business.

Therefore, all receipts and payments on the system will not be included in the company's profit.

A. The company Pay on behalf of the client, Payment on behalf is created as below:

Choose “Payment On Behalf of (POBO)”: 

Step 1: Click the button “Add New”


Step 2: In the window “Payment on behalf of (POBO)”, explain the fields:

  • Pay to: the money will be paid for who; Select Lead/ Client: Choose the name that the money will be paid for.
  • Collect from: the money will be collected from who; Select Lead/ Client: Choose the name that the money will be collected from.
  • Invoice No: The invoice number; Currency: choose the currency; Payment Method: choose the payment method.
  • Invoice Date: the date on the invoice; Due Date: the deadline date of the invoice.
  • Price Detail: Choose “Custom” to input the detailed price.

  • Number Decimals (decimal rounding): Click (-) or (+) to round the decimal number which shows on POBO with the chosen currency

  • Change the currency rate: Choose “Change” to change the rate 

  • Click the “Use currency system exchange rate” to use the default exchange rate on the system (in Setting> Library> Exchange rate).
  • Attached Files: add attachment (if you need).  

  • Note: input the note for POBO (if you need)
  • Save: Click “Save” to save, and finish creating the POBO.


B. The company Pay on behalf of the client, how to Paid:

Step 1: Choose the company in the section a., which status is “Draft” >> Active the status to “Pending”

Step 2: Choose the action “Payment record”.

Step 3: the “Payment record” window opens, the system already loads all information, only some fields: PIC; Description; Attachment you can input information (if you need) >> Click “Save” to save>> The POBO’s status will be changed from“Pending” to “Paid” confirm that the POBO is paid.

C. The company Collect on behalf of the customer, Collection on behalf is created as below:

After creating a payment on behalf of the customer in section a., the system will automatically create a collection on behalf in"Collect on behalf of (COBO)". The status is "Draft".

D. The company Collect on behalf of the customer, how to Collected:

Step 1: Choose the company in section b., the current status is “Draft” >> Active the status to “Pending”

Step 2: Choose the action “Receipt record”.


Step 3: The “Receipt record” window opens, the system already loads all the information, only some fields: PIC; Description; Attachment you can input information (if you need) >> Click “Save” to save >> The COBO’s status is changed from “Pending” to “Paid” confirm that the COBO is collected.